iCloud woes

Several customers have reported the sudden disappearance of snippet files stored in iCloud.

So far, we haven’t managed to reproduce this issue on our test devices so we don’t know what causes it, let alone how to fix it (should it indeed turn out to be a defect in our code).

Meanwhile, please make sure you keep a regular backup of your snippets file so you can easily restore it should it suddenly disappear.

See this FAQ item:
http://ettoresoftware.store/products/typeit4me/faq/#backupsets

If you find a reproducible step-by-step set of actions that leads to your snippets file disappearing from iCloud, please do email [email protected] as we would really like to work with you to stop this from ever happening.

Thanks in advance for any help you may provide and apologies if our software has unwittingly caused you to lose data and time.

TypeIt4Me and OS X 10.9 Mavericks

Good day to you fine folks making your way out there in the Macosphere. It’s been an eventful week, wouldn’t you say? Here at ES headquarters we’ve just about recovered from Tuesday’s spectacular Apple media event, though we almost had to be revived with smelling salts after the big reveal of the new Retina display iPad mini. What a razor sharp beauty.

Of course, the other big news was the launch of Mavericks. In the wake of Apple’s newest operating system being released for public consumption, we’ve been contacted by a number of customers asking how to make TypeIt4Me play nicely with OS X 10.9. As some of you have already discovered, Apple has re-jigged the Accessibility system settings in Mavericks and TypeIt4Me is disabled immediately after upgrading. Don’t worry, though, for help is at hand. All you need to do to get it working normally again is follow these simple steps:
 

  1. Open System Preferences
  2. Click the Security & Privacy preference pane
  3. Click the Privacy tab
  4. Navigate to the Accessibility section
  5. Click the padlock icon and enter your admin password if required
  6. Tick the checkbox next to TypeIt4Me.app (see the screenshot below)
  7. Close the System Preferences window, quit TypeIt4Me and relaunch it.

 
Screenshot of Accessibility system settings
 
 
That’s all there is to it. TypeIt4Me should now work normally again and you ought not to encounter any further issues. Please accept our apologies for the inconvenience if this has troubled you. We’ll shortly be releasing an updated Mavericks-savvy version of TypeIt4Me, but we’re posting these instructions so as not to leave anyone high and dry in the meantime. If you do run into any other unexpected hiccups, we’ll be happy to troubleshoot them with you.

Hopefully this allays any fears you may have had about upgrading to OS X 10.9 and losing the use of your TypeIt4Me abbreviations. If that’s all that’s been holding you back, we’d encourage you to take the plunge and install Mavericks. Our experience so far is that it offers great performance improvements overall; it’s even breathed new life into some of the wheezy older machines we keep lying around for sentimental reasons testing purposes. Surf’s up…enjoy!

[Edit: a few people have found that even after following these steps TypeIt4Me remains disabled. You may need to log out and then log back in. If it *still* won’t cooperate, try opening your TypeIt4Me preferences, click on the Expansion tab and ensure the checkbox for ‘Disable keyboard expansion’ is *not* selected. There appears to be a bug that switches it on for some people – we’ll look to fix that in the next release.]

Get TypeIt4Me in an AppyFridays smart bundle for $9.99.

Hello again, we have a little heads up for you bargain hunters out there. AppyFridays are offering a great software bundle deal right now. If you act fast, you can purchase TypeIt4Me bundled together with a couple of other very useful Mac apps at 90% off their combined retail value.

Get TypeIt4Me along with Task Paper and Backup Guru for just $9.99. Any of you who missed out on grabbing TypeIt4Me on special offer before it reverted to its regular $19.99 price point in June would do well not to sleep on this one. If you want to take advantage of it, you’ll need to get a wriggle on: the smart bundle offer expires on August 22nd, i.e. tomorrow. Happy hunting!

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