Support

If you’ve run into a problem, check our searchable TypeIt4Me / TypeIt4Me Touch / sonorOS FAQ pages. Chances are someone has already run into the same issue(s) – so these pages likely contain documented solutions and useful information relevant to your situation. No luck? Use the contact form on this page to get in touch and we’ll reply ASAP – usually within 24 hours.

TypeIt4Me says “the licence code does not match the user name.” Help?

Restart your Mac and re-enter your details. Take care to paste in the user name and licence code exactly as supplied. Both are case sensitive.

TypeIt4Me has stopped working. How do I fix it?

Quit any apps that may have turned on Secure Input, which blocks TypeIt4Me expansion. Still stuck? Try re-granting TypeIt4Me’s accessibility permission in System Preferences.

What is my TypeIt4Me user name / licence code?

You can use your email address to look it up at FastSpring, our merchant of record. If it’s not there, get in touch with us using the Contact Us form on this page so we can help you.

More TypeIt4Me FAQs

User Guides

We recommend that TypeIt4Me customers download our TypeIt4Me User Guide. This should address the majority of questions you may have.
TypeIt4Me 6.3 User Guide PDF (9.77MB)

TypeIt4Me 5.5 User Guide PDF (13MB)

TypeIt4Me 5.4 User Guide PDF (13MB)

Video Tutorials

Oops, there’s nothing here yet. But we get it: user guides in text format are not for everyone and your eyes may glaze over when confronted with written instructions.  That’s why we’re working to put together a series of bite-sized video tutorials, so you can learn by example and see how the pros use our apps. Watch this space.

Contact Us

Having difficulties not covered in our tutorials or FAQ? Let us know here. To help us resolve tech issues more quickly, please try to supply as much detail about your setup as possible.

    Your Name:

    Your Email:

    Your App & Version:

    Your macOS / iOS / iPadOS Version:

    Subject:

    Your Message:

    *Please bear in mind that we are a very small team and we receive lots of support enquiries. While we typically reply within a day, at busy times it may take us a little while to respond.